bess.re Check your site

Accountable for availability · Chinese manufacturing. European care.

Your storage asset is Chinese-made. Its availability is our responsibility.

Manufacturer warranty covers the box. Someone has to answer for the site — we sign for availability and response time, and back it with data.

Eight questions, no documents. Prefer a contract review? We sign your NDA first.

REPORT PREVIEWFormat preview
Availabilityreported monthly
State of healthEU Art. 14 data
Open ticketstracked per site
Accountable partyBessRe
NO HARDWARE SALES MULTI-BRAND EU 2023/1542 · ART. 14 DATA HUBS IN ANTWERP AND NOVI SAD EN · 中文
Who we serve

Two ways in, one accountable party.

FOR CHINESE STORAGE INTEGRATORS · 中文服务

Your local after-sales team in Europe

A service framework agreement; commissioning, repair and RMA through local partners we qualify; EPR registration.

Plan a project with us →
FOR ASSET OWNERS & LENDERS

A named European counterparty for the whole site

Availability engagements with a defined edge, commissioning witness on your behalf, root-cause and warranty evidence when something fails, and monthly reporting in your format.

See how we report to lenders →
Across the life of your asset

You are not buying outsourced labour. You are buying a party accountable for availability and response time.

01 · BEFORE YOU SIGN

Procurement & contract review

Tools and pre-sign reviews at bess.care — a BessRe company.

bess.care →
02 · COMMISSION

Witness on your behalf

Factory acceptance and commissioning witness; defect list tracked to closure before hand-over.

03 · OPERATE

Availability engagement

Local partners we qualify, European spare parts, EPR reporting and insurance solutions with partner insurers.

04 · FIX

Root cause & claims

Independent root-cause and responsibility assessment; warranty evidence assembled and the claim pursued.

05 · RETIRE

Grade, return, recycle

Grading reports, compliant reverse logistics and recycling with a treatment certificate.

For lenders and asset managers

From battery data to a report your credit committee can read.

STEP 1Site monitoring
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STEP 2State-of-health data · Art. 14
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STEP 3BessRe analysis
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STEP 4Monthly report in your format
A named European counterparty

One party accountable for availability and response time across the whole site.

State-of-health data, read for you

Owners have had access to battery state-of-health data since August 2024; we turn it into evidence.

Battery passport ready

From 18 February 2027, industrial batteries above 2 kWh placed on the EU market need a digital battery passport, updated when the battery's status changes.

Cross-brand failure evidence

Working across manufacturers lets us compare failure patterns between brands; client data stays confidential.

MONTHLY AVAILABILITY REPORTPreview
What each report will contain
Contracted availabilityreported monthly
Measured availabilityreported monthly
Events and root causesper report
Warranty claims opentracked per site
Download a sample report →
Three risks your lender will ask about

Technical

Many defects surface at factory acceptance and commissioning.

We witness both on your behalf, independent of the manufacturer.

Warranty

Claims against a manufacturer on another continent often stall without independent evidence.

We establish root cause and responsibility, assemble the evidence and pursue the claim.

Manufacturer

If the supplier leaves Europe, who keeps the site running?

No dependence on any single manufacturer: cross-brand diagnosis, local partners we qualify, European spare parts.

Read the full lender view →

LTSA — what we stand behind, and what we do not

Availability and response time only

How fast we detect, arrive and repair, and whether the part is on the shelf. What we cannot control, we do not promise.

Degradation stays with the OEM

Cell chemistry is the manufacturer's warranty. We write the boundary into the contract so a failure has one owner.

Liability with a defined edge

Liability is capped per site and set out in the contract.

Service network

Two hubs. One accountability line.

Antwerp · Western hub and spare-parts storeBenelux, northern France, western Germany
Novi Sad · Eastern hub and spare-parts storeBalkan States, Hungary, Romania, Bulgaria, Ukraine and Belarus
Rest of EuropeQualified partners, scheduled per service request

How exposed is your site?

Eight yes-or-no questions, no documents, two minutes. We reply by email with your readiness score and the gaps to close.